Help centre · Getting started and account
Your STK settings explained
Settings is where you tell STK about your business and choose a few preferences. This page explains what each section is for, to help you go straight to the one you need.
Open Settings and save a change
- Click the gear icon. It's at the top of STK.
- Choose a section. The ? button at the top of the window opens help at any time.
- Make your change and click that section's Update button. Each section saves on its own, for example Update Your Details or Update Invoice Details.
Your account
- Your Details: change the email and password you sign in with.
- Sign-in Security: manage your two-step sign-in, recovery codes, new phone and remembered browsers.
Paying for STK
- Invoice Details: your company or store name, business address, VAT number and any limited company details. You need a company name and address before you can download invoices. Check them first, because the company name on a downloaded invoice can't be changed.
- Billing and Subscription Status: set up your Direct Debit and see your subscriptions. See manage your subscription and billing.
Your figures
- VAT: your VAT scheme and dates. If you're VAT-registered, see set up your VAT settings.
- Cost of Goods: your default prep and shipping costs, used for new products that have none of their own.
- MCF Orders: set the profit to use for MCF orders.
- Pan-European FBA / Multi-Country Inventory: the date you joined, if you're on either programme.
Tools and preferences
- Request a Review: choose which orders get Amazon's review request, and when.
- Alerts: choose which alerts appear on the bell.
- Maximum Order Quantity: cap how many units a buyer can order on your listings.
- Other Settings: three preferences, described below.
Other Settings
- Blur sensitive information: hides your figures, for when you record a video or take a screenshot.
- Fast price entry: type a price without the decimal point. Type 1999 and it becomes 19.99. If you type the point yourself, it's left as it is.
- Review reimbursement cases before submitting to Amazon: when on, the STK extension stops on the review screen so you click Submit yourself. When off, the extension submits each case for you.
Why can't I see a section?
- Your Details, Billing and Subscription Status are for the account holder only.
- Billing is hidden during your free trial.
- VAT only appears if your marketplace uses VAT.
If you're a team member and can't open Settings at all, ask your account holder to change your permissions.
Related guides
Need a hand? Email support@sellertoolkit.co.uk. Updated 5 November 2026.